How to turn on/off microphone and camera in Video Conference?
When you enter Video Conference for the first time you will be prompted by web browser to allow access for you webcam and microphone. You can set your preferences there - which to allow/disallow and which device to use. You can go back to those settings at any time.
Once you are in Video Conference you will have options to switch on/off your microphone and camera or select the one you want to use for the conference.
You can do this by opening the kebab or three dots menu in the bottom right of the page and then opening the Settings.
Under the "Devices" tab, select your camera, microphone and audio output.
Confirm and save with "OK" button.
Tip for users with low Internet connections:
It is wise to turn off camera as it will improve video call quality. If you still can't see / hear your participants, look in the "More" tab in Settings to see if you may have below marked options selected.
How to share screen in Salestrekker Video Conference?
If you are choosing to share screen, for the first time on Salestrekker Video Conference you will need to install the browser extension. Process takes less than 30 seconds and it’s easy to do. The popup window will appear telling you that you need to install the extension and another one where you can launch installation by clicking on “Add extension”.
Setup will finish on it’s own, new Salestrekker icon will be added to extension bar) and you will be able to launch screen sharing option. You will be able to choose which screen to share (if you have multiple monitors) or share screen of a particular app.
If however, it is not your first time to do a screenshare on Video conference, simply click on the option for screenshare.
If you have multiple monitors you can select the desired screen you would like to share.
How to start recording and stop recording a video of the session?
To record Video Conference you would click on Record icon at bottom of the navigation bar.
When you click on the REC icon, you will be asked to confirm the action. Click on the "Start recording" button to confirm and continue.
REC icon will turn red to signal that the session is being recorded.
To stop recording, simply click on the REC icon again and confirm action in pop-up window.
We recommend to stop archiving after 90 minutes and start a new recording by clicking same button (to have the file upload faster and better, since the longer you record the greater the file size and slower time to upload in deal).
You will end up with 2 files then. The recommended number of recorded participants is 5-6, but you can record up to 7-9.
Will recordings take up my computer hard drive or storage?
Salestrekker video conference recordings will get saved directly to our server and posted in your deal as a separate note.
It won’t affect your hard drive until you choose to download it.
How to take a screenshot of the session?
To take a screenshot you would click on camera icon at bottom of the navigation bar.
All screenshots will be uploaded to deal when session is over.