Tasks are a useful tool to drive standardized work or to guide new staff.
For all tasks, minimum required details are:
Task name
Assigned to person
Due date
Quick add tasks from deal tile
To quickly add task to a deal, click the three dots menu on deal tile and then “Add task”.
Fill in needed information in popup window then press “Save” to apply. New task will be added to the list and everybody involved notified.
Add tasks inside deal/contact
When inside a deal or contact card, on command bar, second option is "Add task". Clicking once on it you will get the same options to configure tasks.
Add tasks from main Tasks page
To add a new task from the top menu "Tasks" page, click on the "Add new" button located in top right corner.
Same task configuration popup window will show, where we can set up a new task or add and edit a pre-created task template.
There are 3 task types you can create:
deal linked tasks
contact linked tasks
and general tasks not linked to any deal or contact.
If creating a new task from "Tasks" page, and you want it to be assigned, please be sure to select "Additional Options" and choose if the new task is for a deal (locate deal first from "Workflow" drop down and then the "Deal" dropdown) or contact (start typing first name of contact and then select from drop down).
If, on the other hand, you don’t want it to be assigned to deal or contact, rather to be general task, just enter Task name, Due date, and to who is Assigned to (this kind of task will be only visible in "Task" page to the person to which is assigned to)
Adding recurring tasks
When you click on the “Repeat Options” button or icon in task configuration window, you can set the task recurrence cycles. Task assignee will receive repeated notifications and reminders in every cycle, ensuring completion of all follow-ups, checkups, monthly and annually appointments.
To know how to create task templates that can be used in deal automation or loaded for further setup when creating tasks manually, please check out this article.