On the homepage of a deal, you will see a sidebar on the left that contains a tab labeled 'Change deal'.
This tab can be expanded or collapsed by clicking on it.
From the 'Change deal' tab you can:
Edit the basic deal details
Add or remove deal labels
Move to another workflow
Change the deal status and
Create a copy of the deal
Edit deal
From the 'Edit deal' section, you can:
Change the basic deal information (contact, deal title, deal owner, team members, stage, deal value, finance due date, estimated settlement date and summary notes)
Add or remove deal labels
Add or edit information in the custom fields
Add/remove labels
This is where you can add or remove deal labels.
Please keep in mind that deal labels must be created in the settings before they can be selected here.
Move to another workflow
From here you can transfer deals to a different workflow by choosing the desired workflow and stage from the drop-down fields.
Change deal status
In the 'Change deal' section, you have the ability to modify the deal status.
You can enter the date of the status change, choose should it overwrite settlement option or not, and add a short note about the new status change.
Available system statuses are:
STATUSES | DESCRIPTION |
| Condtition |
|
|
|
|
Created | Open | Previously Open | None |
Lodged | Open | To lender gateway | Deal must have a recommended product |
Submitted | Open | To lender BCM | Deal must have a recommended product |
Conditional | Open | Includes pre-approved BCM | Deal must have a recommended product |
Approved | Open | Lender approved BCM | Deal must have a recommended product |
Settled | Open | Update client - finance profile | Deal must have a recommended product |
Paid | Closed | Previously Won | Deal must be Settled |
Not Proceeding | Closed | Previously Lost, Dropdown with reasons | None |
Declined | Closed | Lender declined a deal BCM | None |
Discharged | Closed | Update client - finance profile | Deal must be Settled or Paid |
The statuses that change through updates from the lender's backchannel are highlighted in green.
The available status options may differ depending on the current status of the deal.
For example, non-lodged deals cannot change status to ''settled', and non-settled deals cannot change the status to 'payed'.
Settled - when marking a deal as 'settled' you will have the option to update the client's details or not.
When „Overwrite“ option is used during Deal Settlement – Contact Profile, Finance Profile, Other Advisers and Files in Contact page are updated with appropriate information from Settled deal (as per Testing strategy in this pulse);
When „Do not update“ option is used during Deal Settlement - Contact Profile, Finance Profile, Other Advisers and Files in Contact page are not updated with information from Settled deal.
Deal state
Along with deal statuses, a deal may also be classified as a specific "State" based on certain conditions.
Deals can be in one of the following states:
Open - for created, lodged and settled deals
Closed - for payed, discharged or not proceeding
Stale - this indicates the number of days the deal has been in a stage according to the predetermined "stale after x days" stage settings
Due and overdue - depends on deal settlement date
Switched/ refixed - deal status must be settled first; will show for switched or refixed deals
Ready for verification or verified - deals waiting on mentor approval and deals that have been approved
Posted to commission - when deal has been posted to commission
State | Description | Condition |
|
|
|
Stale | State time limit reached |
|
Due/Overdue | Finance or Settlement due date |
|
Rady for Verification | Mentor functionality |
|
Verified | Mentor functionality |
|
Refixed (Switched AU) | New Refix deal created from it | Settled / Paid |
Posted to Commission | Commision details | Must be Settled |
Paused | Hide on board, review task |
You can view the current status and state of a deal on the "Overview" page, as well as on the deal tile if you have enabled this option in your personalization settings.
Duplicate deal
The 'Duplicate' option will create a copy of the existing deal.
Any changes in the status or state of a deal will prompt all corresponding notifications.