Phone, Email, and Address Verification
Our system's data validation feature has recently been updated. Please take note of the following changes:
Phone Number Validation:
We no longer validate mobile phone numbers or their formats
Previously, incorrect, incomplete, or disconnected numbers would trigger an error message (as illustrated below)
Errors will no longer be generated for incorrectly formatted or disconnected phone numbers
Users may proceed confidently with their applications if they believe the provided phone numbers are accurate
Correct mobile phone numbers will not prompt any messages
Email Address Validation:
We no longer validate email addresses for existence on mail servers or domain validity
Previously, entering an incorrect email address would prompt an error message (as illustrated below)
Incorrectly formatted or invalid email address will no longer generate error message
Users may proceed confidently with their applications if they believe the provided email addresses are accurate
Correct email addresses will not prompt any messages
Street address validation:
There have been no changes in our address validation system. System behaviour remains unchanged as per knowledge article:
If you have any questions or concerns regarding these changes, please feel free to contact our support team.