Overview
The Equifax Verification Exchange integration allows brokers to verify a client's employment and income information directly from within a deal. Information returned by Equifax is displayed in the client profile and clearly marked as Verified.
At a glance Activate access > Open a deal > Select the contact > Run Verify > Review verified employment and income |
Before you begin
The Equifax Verification Exchange integration must first be allowed and activated for your organisation by the aggregator at enterprise level.
Organisation-level activation of the Equifax Verification Exchange integration.
After the organisation-level activation is complete, each broker must activate their individual integration access.
Broker-level activation of individual integration access.
How to run an Equifax Verification Exchange query
Open the deal and select the contact
Open the relevant deal and select the contact whose employment and income details you want to verify.
Navigate to the contact's Employment section. Once the integration is active, the Equifax Verification Exchange option will be available from this section.
Equifax Verification Exchange option within the contact Employment section.
Start the verification request
Select Verify. A confirmation message will appear before the request is submitted. Review the message and confirm that you want to proceed.
Confirmation message displayed before submitting the Verification Exchange request.
Wait for the results
The Verification Exchange request may take several seconds to complete, and the results may not appear immediately after submission.
If the information has not updated after several seconds:
Refresh the page.
Navigate to another deal tab, then return to the client profile.
Reviewing the verification results
Verified employment information
Once the request completes successfully, employment information returned by Equifax is displayed in the client's Employment section. Information retrieved through Verification Exchange is clearly marked as Verified.
Verified employment details displayed in the client profile.
This makes it easy to distinguish information returned by Equifax from employment details entered manually.
Verified income information
The client's Income section is also updated with relevant income information returned through the integration. Income records returned by Equifax are clearly identified as Verified.
Verified income records displayed in the client Income section.
Depending on the information available for the client, one or more income records may be returned.
What information may be updated?
Where information is available through Equifax Verification Exchange, the integration may update:
Employment details
Employer information
Income details
Verified employment status
Verified income records
The information returned depends on the data available for the individual client.
Quick reference
Step | Action | What to do |
1 | Activate access | Organisation activation by the aggregator, followed by individual broker activation. |
2 | Open the deal | Select the contact whose employment and income details you want to verify. |
3 | Open Employment | Locate the Equifax Verification Exchange option in the Employment section. |
4 | Run Verify | Select Verify and confirm the request. |
5 | Wait for completion | Allow several seconds. Refresh or switch deal tabs if results are not yet visible. |
6 | Review results | Check the Employment and Income sections for records marked Verified. |
Summary
The Equifax Verification Exchange integration provides a simple way to verify employment and income information without leaving the deal. After a query is completed, information returned through the integration is clearly marked as Verified in the client profile.