Under the workflow stage progress of the deal is the menu for Deal View Tabs selection, clicking on each option opens the corresponding tab.
The Quick Actions button is your friend, it can do many things without the need to go into specific tabs!
Overview
The Overview page is split into two sections:
The left side contains basic information about the deal in several subsections (contacts, loan info, deal info, relationships and deal ref number).
On the right side you will find the latest deal notes, files, checklists, summary notes and content that was marked as important.
Contacts
In this subsection the contacts in the deal are shown with their basic information:
Name
Contact type (client, guarantor, etc.)
Email address and
Phone number
Clicking on the three-dot button next to the contact name opens up an action menu which allows you to call, SMS, email the contact, and open the contact view page:
Clicking on the copy button next to the phone number and email copies said information to the clipboard.
Loan Information
Displays information on the recommender product, loan amount, security address.
Deal Information
Displays the info about the deal owner (broker), deal type, status and state, expected settlement and finance due dates and deal labels.
Relationships
Displays details of the employer contact person.
Important Content
Displays due and overdue tasks and notes that have been marked as important.
Next to each task/note is a three dot button which opens up a menu for editing, adding/removing labels, removing the item from important content section and an option for archiving it.
There is also an arrow button, next to the three dots, for expanding the task/note and viewing its content.
Latest Notes
Here, you will find the most recently created deal notes.
Maximum of 3 notes will be listed.
From the 'Actions' menu (three dots) you can edit the note, add\remove note labels, mark the note as important or archive it.
The arrow button will expand the note to show its content (comment).
Deal Checklist
Shows tasks that have been grouped into a checklist.
From the 'Actions' menu (three dots) you can edit the task, add\remove task labels, add a note or upload a file to the task, lastly you can archive the task.
The arrow button will expand the note to show its content (comment).
Summary Notes
Here you can view the application summary note.
This is added or can be edited on the 'Edit deal' page.
Latest Files
Here you can find the latest uploaded or created deal documents and other files.
Maximum of 3 files will be listed.
Notes
In the notes section you will be able to see all notes that have been added to the deal.
The "Open" and "Crossed-out eye" buttons on the right enable you to toggle between viewing all Open notes and Archived notes, depending on your selection.
Select Notes (Bulk archive)
To select all notes, click the square checkbox located in the top-left corner.
To select multiple individual notes, click the checkbox next to each desired note.
Once a selection has been made, a menu will come up for bulk-actions that can be done on the selected notes.
Available note bulk actions: archive.
Search Notes
Searching notes is done by entering keywords in the search field.
Clicking on the 'Filter' button next to the search field opens up a menu through which you can filter notes by note type, attachment type, by user and by label.
Additional checkbox criteria are for notes that have been marked as important or have attachments added.
Note Actions
Note 'Actions' menu will give you options to:
Edit the note
Add/remove note labels
Mark the note as important
Archive the note
Share the note with the client on their Client Portal (client must be invited to the portal first)
Share the note with the partner/referrer on their Partner Portal (partner must be invited to the portal first and must be linked to the deal)
Tasks
Displays a list of tasks associated with the deal.
Each task item is presented with basic information: name, due date, priority, labels and who are the people assigned to the task.
The "Open" and "Crossed-out eye" buttons on the right enable you to toggle between viewing all Open notes and Archived tasks, depending on your selection.
Select Tasks (Bulk label & archive)
To select all tasks, click the square checkbox located in the top-left corner.
To select multiple individual tasks, click the checkbox next to each desired one.
Once a selection has been made, a menu will come up for bulk-actions that can be done on the selected tasks.
Available task bulk actions: label or archive.
Search Tasks
Searching tasks is done by entering keywords in the search field.
Clicking on the 'Filter' button next to the search field opens up a menu through which you can filter tasks by priority, progress, by user and by label.
Additional checkbox criteria are for tasks that are due or overdue.
Task Actions
Task 'Actions' menu will give you options to:
Edit the task
Add/remove task labels
Add a note to the task
Upload a file to the task
Archive the task
Files
This tab lists all files that were created or uploaded to your deal.
Each file will have brief description i.e. name of the file, date of the upload, file size and type.
The "Open" and "Crossed-out eye" buttons on the right enable you to toggle between viewing all Open notes and Archived notes, depending on your selection.
Select Files (Bulk download & archive)
To select all files, click the square checkbox located in the top-left corner.
To select multiple individual files, click the checkbox next to each desired one.
Once a selection has been made, a menu will come up for bulk-actions that can be done on the selected files.
Available file bulk actions: download or archive.
Search Files
Searching files is done by entering keywords in the search field.
Clicking on the 'Filter' button next to the search field opens up a menu through which you can filter files by type, by user and by label.
Combine PDF
You can also combine multiple DPF documents into one.
First step is to turn the toggle switch to the 'on' position.
Then select the PDF documents you want to combine.
Lastly, click the 'Combine PDF' icon.
Files Actions
Next to each file there is a three dot button which presents you with actions you can perform on each file, such as:
Request eDocument signature (if there is available credit)
Redact TFN
Download
Preview
Rename
Share on client portal (client must be invited to the portal first)
Share on partner portal (partner must be invited to the portal first and must be linked to the deal)
Assign to
Add/remove labels
Locking the file and
Archive
Assign to option is to assign a client or guarantor to a file that has been uploaded/created in a deal, likewise for any of the required documents when shared via Client Portal.
Documents that were uploaded through Client Portal will be automatically assigned to the client that has uploaded the document.
Files can be assigned to multiple clients/guarantors.
Assigning files can only be done from the 'Files' tab.
This option will not be available in the 'Required Documents' tab.
File Preview
You can preview any file that has been added or created in a deal by accessing the main file drop-down menu.
File Label (Document preview in broker tools)
If you assign a specific system default label to the file, that file will also be visible for preview in the tools section of the deal.
For example, if you assign the label 'Identity Document' to a file, it will enable the preview option for that file in the Home Loan > Client Profile > Personal Details > Identification section.
Here is a list of document labels and the corresponding deal section locations that will allow you to preview the documents:
Label
|
Preview Location |
Balance sheet | Asset tab - Balance sheet |
Bank statement | Company - Entity details |
Contract of sale | HL Security details |
Credit report | Company - Entity details |
Dealer invoice | AF - Asset to be financed |
Identity document | Person - Personal details |
Income document | Person - Personal details |
Profit and loss | Income tab - Business income |
Property report | HL Security details |
Rates notice | HL Security details |
Rental appraisal | HL Security details |
Required Documents
Displays the list of required documents in the deal, and when they are due. You can search through the documents, filter them, "Open" and "crossed-out eye" buttons on the right allow you to check Open and Archived required documents lists respectively.
Each item can be expanded in order to provide more information on it, and the three dot action button allows you to edit, reject or delete required document, mark it completed or share it on client portal.
Custom fields
Shows custom fields which were used in this deal.
Activity Log
Allows users to track what happened to and in the deal, e.g. who and when updated information in which section of the deal, files that were uploaded, deal status changes, deal ownership changes, client activity in Client Portal, referrer activity in Partner Portal etc.
Automation tracking is also possible, you can track if an automation was triggered and did something.





































