When accessing the Salestrekker 2.0 for the first time there are several security steps that need to be completed in order to activate the account successfully and prove the ownership of the used email and phone number.
To begin, you will receive instructions to verify your email address. After that you will receive temporary password that you will use for the initial login and that is when you will need to setup your own strong password that will be used going forward. Last step is to type in the two-factor authentication code you will receive in order to enter.
First Time Login Instructions
STEP 1 - Email Verification
Once you have been added to an organisation as a user, you will receive a verification email, titled "STEP 1: Verify email address" containing the verification code.
Proceed by clicking the blue 'Verify' button in the email and enter the code on the login page.
STEP 2 - Temporary password
If successful, you will receive a second email, titled "STEP 2: Temporary password", containing your temporary login password.
Proceed by clicking the blue 'Sign In' button in the email and enter the temporary password from the email on the login page.
The initial verification email can expire. If you have received it over a week ago and haven't verified - please contact us to perform necessary checks.
In case you haven't received Email at all, please contact us on support@salestrekker.com
STEP 3 - Password Creation
When you've entered your login email address and temporary password from STEP 2 email, you will be prompted to create a new account login password.
The progress bar under the new password needs to be fully green so your new password can be saved.
Please make sure the new password you've created meets the password policy rules:
Password is case-sensitive and must be between 16 and 32 characters longRequire at least one uppercase letter from the Latin alphabet (A–Z)Require at least one lowercase letter from the Latin alphabet (a–z)Require at least one numberRequire at least one non-alphanumeric character ^ $ * . [ ] { } ( ) ? - " ! @ # % & / , > < ' : ; | _ ~ ` + = .
After this, you will be able to log in with your email address and newly created password.
STEP 4 - Two Factor Authentication
Entering the login credentials, last check will be the 2FA code. The code will be sent to your mobile phone number via SMS, as well as your account's email address.
When you enter the code in the verification field and click the 'Verify code' button, you will finally log into your new Salestrekker 2.0 account :)
For more information about Two-Factor and passwords, visit Login/ Sign out and 2FA
For further details how to setup your account, please go to Account Settings