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Enable pop-ups on your browser (Chrome or Edge)

Fixing broken images and graphs in Salestrekker 2.0 by enabling browser pop-ups.

Written by Lilly

If your browser is configured to block pop-ups, you may experience difficulties viewing graphs in Salestrekker, such as the one on the Summary page of the deal broker tools.

To resolve this, please adjust your browser's pop-up settings according to the instructions provided below.


Chrome for Desktop

(Windows/Mac/Chromebook)

  1. Open Chrome and click the three dots (More) menu in the top-right corner

  2. Then select 'Settings'

  3. Go to 'Privacy and security' in the left-hand menu

  4. Click 'Site Settings'

  5. Scroll down and click on 'Pop-ups and redirects'

    • To allow all (global), select the option 'Sites can send pop-ups and use redirects'

    • To allow specific sites, click 'Add' next to 'Allowed to send pop-ups and use redirects', enter the site's address (e.g., www.app.v2.salestrekker.com), and click 'Add'

OR

Alternatively, click the 'Pop-up blocked' icon in the address bar on a specific site to allow them temporarily.


Microsoft Edge for Desktop

To enable pop-ups in Microsoft Edge so your graphs and charts can appear, follow these steps:

  • Click the three dots (...) in the top-right corner of the browser window.
    Select Settings from the drop-down menu.

  • Click on Cookies and site permissions in the left-hand sidebar.

  • Scroll down on the right side and click on Pop-ups and redirects.

  • Toggle the switch next to Blocked (recommended) to the Off position.
    It will now say Allowed.

  • Only allow pop-ups for specific trusted sites. Instead of turning off the blocker for the entire internet, you can keep it Blocked and just whitelist the specific website you are using:
    Under the Allow section on that same page, click the Add button.
    Type or paste the website URL (e.g., [*.]example.com) and click Add

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