When accessing the Salestrekker 2.0 for the first time there are several security steps that need to be completed in order to activate the account successfully and prove the ownership of the used email and phone number.
To begin, you will receive instructions to verify your email and phone number. After that you will receive temporary password that you will use for the initial login and that is when you will need to setup your own strong password that will be used going forward. Last step is to type in the two-factor authentication code you will receive in order to enter.
Once you have been added to an organization as a user, you will receive the email verification code and SMS verification code on you phone:
To get started please verify your email and phone first:
Click on the URL displayed in the verification email body. This will open your unique verification page. You cannot enter this page any other way.
Paste the verification code from email you received into the first field
Type in the SMS verification code in the second field
Press Verify button to continue
If everything went successfully you will be redirected to the regular login page after that (this is expected)
Verification email and SMS can expire. If you have received them over a week ago and haven't used them - please contact us to perform necessary checks.
In case you haven't received Email or SMS verification code, please contact us on support@salestrekker.com
After that you will receive emails about successful Email/SMS verification and a separate email containing your temporary login password:
To login for the first time:
Go to URL appshell.salestrekker.com
Enter your email and temporary password you received and press Sign in
After that on the first login you will need to create your password (we suggest using the strong password that generates from suggestions on browser/computer)
Strength of new password must have full green bars in order to proceed and for the Change password button to be available
Please make sure the new password you've created meets the password policy rules:
Password is case-sensitive and must be between 16 and 32 characters long
Require at least one uppercase letter from the Latin alphabet (A–Z)
Require at least one lowercase letter from the Latin alphabet (a–z)
Require at least one number
Require at least one non-alphanumeric character ^ $ * . [ ] { } ( ) ? - " ! @ # % & / , > < ' : ; | _ ~ ` + = .
You will be redirected to the main login page once more
Enter your email and password you created
You will continue to Two-factor authentication next
Enter the MFA code you received (you will get them both on Email and SMS)
After that you are successfully logged in for the first time where you can continue setting up your account
For more information about Two-Factor and passwords, visit (ARTICLE_LINK)
For further details how to setup your account, please go to (ARTICLE_LINK)